Shipping policy

This policy is applicable to (United States) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

We are offering free shipping for certain order value. Also have flat rate. You can see our shipping cost at checkout.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

Generally, shipments are in transit for 6 – 7 days (Monday to Friday).

Order cut off time will be 04:00 PM Atlantic Standard Time (Blanc-Sablon).

Order handling time is 1 - 2 business day (Monday to Friday).

C. DELIVERY TERMS

We use the Local Pickup, Next Day Air, Standart Shipping to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@customzon.com

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.